A Policy Checklist for Enterprises For years, international roaming has been painfully simple and painfully expensive. An employee lands in London, their phone lights up with a "Welcome abroad!" text, and suddenly you're paying $10-$15 a day for the privilege of email, maps, and Teams calls. Travel eSIMs break that model. With a few taps, a traveler can download a local or regional data plan, often at a fraction of classic roaming rates. That's great for the employee's exp

When enterprises shop wireless contracts, most of the attention goes to one number: the Monthly Recurring Charge (MRC) per line. In the U.S., that usually means comparing offers from the three facilities-based carriers: AT&T Mobility, Verizon Wireless, and T-Mobile . On paper, one carrier may look clearly cheaper than the others. But when the invoices start coming in, finance asks a painful question: "If we negotiated such a good rate, why is the bill still so high?" MRC vs

Many enterprise clients who manage IoT lines through AT&T, T-Mobile, or other mobility providers have historically operated on Pod 11 within Cisco Jasper (Control Center). Over the last year, however, carriers have been transitioning customers to Pod 17 or Pod 19 , as the legacy pod approaches deprecation. The newer pods promise better API performance, updated security and identify management, more reliable lifecycle automation, and overall improved system stability. Ideal

Over the past year, I've been integrating AI into different parts of my mobility expense management workflow. Not through massive projects, but through small, practical steps that make daily work faster, cleaner, and more scalable. One of the biggest wins has been using AI APIs to automate tasks that used to require a lot of manual review. Automating Rate Plan and Device Classification I first used AI to identify rate plan allowances by analyzing plan descriptions. Normall

Most mobility cost strategies were designed around smartphones and tablets: one device, one user, fairly stable usage patterns. You trend each line's usage over time, pick the right plan, and revisit periodically. It's not perfect, but it's predictable. IoT is different enough that this approach can actually mislead you. In our Verizon IoT environment, we saw something that looked completely backwards at first glance: total data usage went down, but monthly recurring charge

Managing enterprise mobility cost has long been a tedious and manual process. For many organizations, identifying rate plan allowances buried in carrier invoices requires hours of research and cross-referencing. This step, though essential to accurate cost optimization, often slows down analytics teams and limits how quickly insights can be delivered. The Challenge: Manual Data Interpretation Traditionally, mobility analysts manually review each rate plan description to det

When I review mobility invoices from major North American carriers, one pattern jumps out every time: the biggest international roaming spend usually isn't pay-per-use data. It's the flat daily passes. TravelPass, International Day Pass, "IDP" or whatever the label, the model is the same: a fixed daily fee that lets employees "use their phone like at home." For Verizon and AT&T, that's typically around $12 per day per line in most destinations, with variations for Canada/M

Most U.S. carriers including AT&T Mobility and Verizon Wireless let you suspend a line with billing (you keep paying a reduced or even the full charge) or suspend without billing (you stop paying, but usually for a limited time). What I see over and over: companies put lines on suspend with billing, leave them there for months, sometimes years and quietly keep paying. At that point you have to ask: are we preserving value, or just paying rent on a parking spot nobody uses? T

Two quarters ago, a leadership team I worked with thought their wireless run-rate was stable. Headcount was flat, hiring controls were in place, and no one had requested new device budgets. Yet invoices crept up month after month. A quick cross-check found what the spreadsheets hid: lines still active for people who had left, devices marked "spare" that were checking in from the field, and numbers ported to a new carrier but never disconnected at the old one. Within thirt

Talking to decision-makers about how to control cost when data jumps even though the fleet size is flat. When the number of deployed...

An executives-friendly take on the Niquivest method for mobility invoices. Every month the wireless bill lands, the number moves, and...

Many employees who've relocated abroad but kept U.S. lines (Verizon, AT&T, T-Mobile) create quiet double spend: plan MRC +...

AI keeps getting smarter. But for wrapping an API in an IT/mobility cost workflow, does chasing the newest model actually matter? It...

Most people assume that once their wireless contract ends, their monthly bill automatically go down. After all, if the phone is paid...

When you return a phone or tablet to a carrier (AT&T, Verizon, etc.), a credit should show up on a later bill. In real life, that credit...

In large enterprise mobility programs, cost leaks can go unnoticed for months or even years before they're spotted in a post-billing...

Many enterprises assume that adding an international roaming plan like Travel Pass, Day Pass, or a monthly roaming bundle will protect...

Most enterprise mobility bills contain hidden errors and not just small ones. In our audits, it's common to uncover 5-15% in overcharges...

If you've ever scroll through a 15-tab Excel workbook looking for "the insight," you know the feeling: eyes glazed over, fingers hovering...

Accurate forecasting is essential for businesses managing telecom expenses. Whether you're tracking smartphone data usage or IoT...