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Contract Negotiations Should Define Your Operating Model (and Your Risk)
Contract negotiations and operational strategy go hand in hand. The rates you negotiate don't just determine your monthly invoice - they shape the day-to-day work required to manage usage, prevent surprises, and control risk. A "good deal" on paper can become a costly operational burden if the rate structure pushes risk onto the customer. To show what I mean, here's an IoT example comparing two real-world pricing designs: AT&T vs. T-Mobile. The Key Point: Rate Design Drives
Dec 17, 20253 min read
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TravelPass Was Step One. Here's What Mature Mobility Programs Do Next
When I review mobility invoices from major North American carriers, one pattern jumps out every time: the biggest international roaming spend usually isn't pay-per-use data. It's the flat daily passes. TravelPass, International Day Pass, "IDP" or whatever the label, the model is the same: a fixed daily fee that lets employees "use their phone like at home." For Verizon and AT&T, that's typically around $12 per day per line in most destinations, with variations for Canada/M
Nov 9, 20254 min read
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