How We Explain Wireless Bill Changes in One Slide

An executives-friendly take on the Niquivest method for mobility invoices.

Every month the wireless bill lands, the number moves, and someone asks, "Why?" The right answer isn't a data dump; it's a short, confident read on what changed and what we're doing about it. That's what the Niquivest approach gives you. No equations, just a consistent way to separate signal from noise.

The three levers (plan English)

When spend shifts, one of three things moved: Rate (the price you pay after discounts), Volume (how many lines or how much you used), or Mix (where usage landed - mid-cycle plan swaps, roaming vs. domestic, pool overage). Taxes, fees, and devices matter, but we park them to the side so they don't muddy the story about plan economics.

A month in under a minute

Last month to this month, mobility is +3.2% (+$136K). Here's the narrative you can say out loud: "Plan pricing stepped up on a core smartphone tier and one auto-discount lapsed; that the Rate piece. We also saw seasonal hiring; net of late-month terms that adds a modest Volume bump. A handful of mid-cycle plan moves and some EMEA travel created a small Mix ripple. Taxes and devices rose as expected. Net: +$136K. We know exactly why."

If you want a concrete feel: a $2 uplift across ~1,000 lines adds roughly $2K; twenty fewer lines trims about $500; mid-cycle shifts and day-passes mostly net out; taxes/devices explain the remainder. Different month, same logic.

What the view looks like

On one slide you see a bridge from Last Month to This Month, stepping through Rate → Volume → Mix → Taxes & Devices. Beside it is a short driver panel naming the top contributors by account or plan. It reads like a summary, not a spreadsheet.

What we do with it

This isn't academic. The bridge turns into action: restore a missed discount; renegotiate day-pass thresholds; right size low-usage lines; move tablets to tablet plans; file disputes for mis-rating. Each item has an owner and a date. The next month's bridge shows the impact without anyone hunting for it.

Keeping the noise out

A few rules keep the message crisp: taxes and device finance live in their own bucket; proration and mid-cycle changes are called as Mix so nobody confuses them with price hikes; carriers that show list-rate plus credits are presented as a single net effective price; pools and overages are reported as separate components so the story stays honest.

Rolling it out

You don't need a new system, just a routine. Same categories every month, same slides, same language. After a quarter, patterns emerge: roaming has seasons, discounts have anniversaries, certain plans never fit certain devices. The questions get smarter, the fixes get faster, and surprise spikes become rate.

Closing note

Niquivest is simply a clean way to answer the question leaders actually ask: What changed, why did it change, and what are we doing next?